PRIVACY POLICY

Information Collection and Use

This Privacy Policy ('Policy') covers hspnb's treatment of personally identifiable information that hspnb collects when you are on the hspnb site, and when you use hspnb's services. This policy also covers hspnb's treatment of any personally identifiable information that hspnb's business partners authorisedly share with hspnb. This policy does not apply to the practices of companies that hspnb does not own or control or to people that hspnb does not employ or manage. By using the website ‘hspnb.com’ (“hspnb”), you agree to the collection and use of information in accordance with this policy. hspnb collects personally identifiable information when you register for an hspnb account, when you use certain hspnb products or services, when you visit hspnb pages, and when you enter promotions offered by hspnb. hspnb may also receive personally identifiable information from our business partners. When you register with hspnb, we ask for your first name, last name, State, City, email, phone number, and gender. Once you register with hspnb and sign in to our services, you are not anonymous to us. During registration, you may be requested to register your mobile phone and email id, pager, or other devices to receive text messages, notifications, and other services to your wireless device. By registration you authorize us to send sms/email alerts to you for your login details and any other service requirements, including some advertising messages/emails from us. Further, by using the website and/or registering yourself at hspnbgo.com for the reasons above-mentioned, and/or purchasing an hspnb product or service, you authorize us, as also our affiliates and our associate partners to contact you via email, phone-call, sms or direct mail and offer you additional services, basis the product you have opted for, impart product knowledge on the same, offer promotional offers running on website and other offers offered by the associated third parties, etc. For the aforementioned purposes, as also other permissible legal use, personally identifiable information may be collected and shared. Irrespective of you having registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from hspnb, our affiliates and associate partners for the above-mentioned purposes. hspnb will not share your personally identifiable information to anyone other than as specifically noted herein. Notwithstanding the foregoing, hspnb may share and/or transfer your personally identifiable information to an affiliate and/or associate partner/business partner. hspnb may also share and/or transfer your personally identifiable information to any successor-in-interest as a result of a sale of any part of hspnb's business or upon the merger, reorganization or consolidation of hspnb with another entity resulting in hspnb not being the surviving entity. For the purposes of this paragraph, 'affiliate' shall mean any person, directly or indirectly, through one or more intermediaries, who controls, is controlled by or is under common control with, hspnb. The term 'control,' as used in the immediately preceding sentence, shall mean possessing the power, directly or indirectly, through the exercise of voting rights, contractual rights or otherwise, to direct or cause the direction of the management or policies of the controlled person. As used in this Privacy Policy, the term 'person' includes any natural person, corporation, partnership, limited liability company, trust, unincorporated association or any other entity. If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any personally identifiable information that we have collected about you, please e-mail your request to info@hspnb.com. You can reach us at info@hspnb.com to report ambiguity/ conflict/ concern arising out of this privacy policy.

We strictly follow the norms of non-disclosure and any agreement thereof. It is our endeavor to ensure that the websites linked to us are safe and secure. However we have no control over third-party websites. Further, given our legal responsibilities to Statutory Authorities and Regulators, there may be situations or processes when we may be required to share your information with such Authorities/Regulators.

Log Data

Like many site operators, we collect information that your browser sends ('Log Data') whenever you visit hspnb. This Log Data may include information such as your computer's Internet Protocol ('IP') address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze.

Security

To protect your personal information, we take reasonable precautions and follow industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you choose a direct payment gateway to complete your purchase, then hspnb stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and hence anonymous to us. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted unless you opt to store it. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Disclaimers

Visitors to this website/portal and every third-party are hereby informed that whilst the owners of this website/portal, Hspnb, take care to ensure the accuracy of the Content, to the extent permitted by law, Hspnb assumes no legal liability for and does not warrant that the information contained on this website is accurate or complete, or that these web pages will be free from errors or that its availability will be uninterrupted and Hspnb hereby expressly disclaims and excludes all express and implied warranties, terms or conditions not stated herein, so far as such exclusion or disclaimer is permitted under the applicable law. Hspnb excludes all liability to any person for any loss or damage caused by any errors or omissions, whether such errors or omissions result from negligence, accident or any other cause, but this disclaimer is without prejudice to any claims for fraudulent misrepresentation, personal injuries or death. You expressly agree that your use of, or inability to use, the service is at your sole risk. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. In no case shall Hspnb, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Not-withstanding anything mentioned before, we reserve the right to contact you via any mechanisms, not limited to email, sms, or phone-calls, to solicit feedback of your experience and to provide any additional services that you would be eligible for, either as a customer or as a visitor. We are not liable for any damages occurring to you as part of feedback solicitation and additional service provision. We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. Cookies enable this website to recognize the information you have consented to give to this website and help us determine what portions of this website are most appropriate for your professional needs. We may also use cookies to serve advertising banners to you. These banners may be served by us or by a third-party on our behalf. These cookies will not contain any personal information. Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely. But this may significantly impact your experience with our website and may make parts of our website non-functional or inaccessible. We recommend that you leave them turned on.

Terms of Use

Welcome to www.hspnb.com website (the 'Site') operated by hspnb. hspnb provides its services to you subject to the following conditions. Before you may use the Site, you must read and accept all of the terms and conditions in, and linked to, this Terms of Use and the linked Privacy Policy. We strongly recommend that, as you read this ToU, you also access and read the linked information, since it is incorporated into and hereby made part of this ToU. This ToU is effective upon acceptance. Use of any functionality of the Site constitutes acceptance of this ToU. If this ToU conflicts with any other documents, the ToU will control for the purposes of usage of the Site. If you do not agree to be bound by this ToU and the Privacy Policy, you may not use the Site in any way. Be sure to return to this page periodically to review the most current version of the ToU. We reserve the right, at any time, at our sole discretion, to change or otherwise modify the TOU without prior notice, and your continued access or use of this Site signifies your acceptance of the updated or modified TOU.

Description of Services

In the Site, hspnb provides users with access to information primarily about Business Support Services for Electronic goods including, but not restricted to, Warranties and related services (the 'Service'). You are responsible for obtaining access to the Site, and that access may involve third-party fee (such as, but not limited to, Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site. By making use of this site, and furnishing your personal / contact details, you hereby agree that you are interested in availing and purchasing the services that you have selected. You hereby agree that hspnb may contact you either electronically or through phone, to understand your interest in the selected products and services and to fulfill your demand. You also agree that hspnb reserves the right to make your details available to its affiliates and partners and you may be contacted by the affiliates and partners for information and for sales through email, telephone and/or sms. You agree to receive promotional materials and/or special offers from Hspnb through email or sms.